Answering
Answering an average of 1500 calls per month, the skilled West Sussex based team aims to get you back on track in the shortest possible response time.
During office hours there is no on-hold music or call queuing and no problem is too small.
“I work one day a week here, so if I have a software problem it is no good ringing me back the next day. Using remote support software means that a problem is resolved in a very short time, which is vital for me – it cannot wait a week until I am next in.”
Amanda Blakeman, Bookkeeper – KEYPrime Accounts, Support