We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. You can find out more and set your own preferences here.

What does data version too high mean?

If the message "Data Version too high" is displayed next to your company name on Launchpad after installing a program update it means you have installed a version of the program (KEY Accounts, KEY Property, KEY Planner or KEY Casual) that is older than your data. To correct the problem check the version number of the disk you have installed against any other disks in your possession, the highest number with the most recent date is the one to use.

Accountants, Consultants

If you are viewing client data the problem arises where the client is using a later version of the program than you.

The current version of KEY Accounts