Quarterly every member of the Landmark Sales and Training Team converges at the Pulborough Office to join the Development, Support and Administration staff for two days of intensive internal product training, company news, and familiarisation with updates and upgrade migration processes.
It has become a popular tradition to start the summer with a visit to a local client as part of this Training session. It is an opportunity for every member of staff, not just the sales and training team, to get away from a screen and out “on-site” to learn more about the real world of farming and estate management and how the software plays its role beyond the Landmark Office. Importantly it is a chance for everyone to socialise for an evening as the visit always rounds off with a supper and a few beers in a local hostelry! The Donkey at Tilford did us proud this year – thanks to all the staff there.
This year Landmark had a warm welcome from Bill and Bridget Biddell at their lovely home Hampton Lodge, which they own and manage for the extended family, and is the centre of a traditional but diverse 2,250 acre estate, in Surrey.
Seeing the contented and friendly herd of Sussex Cattle in the rolling parkland with this year’s calves at foot, gave everyone an insight into (and a taste for!) naturally reared beef which is sold monthly directly from the estate. Tales of the sheer logistical scale involved when an estate is used as filming location including the 2010 Russel Crowe version of Robin Hood and the 2013 Jack the Giant Slayer added to the interesting tour of the forestry, property and hop garden enterprises.
Simon Carter and Roger Brooks, both from the Development team at Landmark commented on the benefits of learning more about what clients are actually doing:
SC: “I did not realise the complexity of an estate business and it brought home to me the importance of the flexibility of the software so that the users can record and get reports out relating to each activity. I could see why we have to keep the enterprise coding flexible and it was great to know what actually goes into the codes!”
RB:” I had no idea how a Biomass Boiler worked, I had always associated them with methane. It was more automated than I had imagined and seemed very simple as long as it was fed a constant diet of dry chestnut woodchip. I don’t think that Bill was joking when he said that if climate change continues to warm up the Surrey hills the boiler could work on olive husks – an interesting thought.”